Tim Hughes puts the boot into the highs and lows of the online travel business (with an Australasian/Asian bias) with some blogging about consuming and loving travel thrown in.
Wednesday, June 18, 2008
Flying Qantas fill in the blanks competition
New competition readers. Complete the following sentence
"Your BOOT correspondent flew Qantas yesterday. As per usual once the flight had levelled out at 30,000 feet he grabbed the remote control and discovered that the _______________________"
Winner gets a well thumbed copy of the Economist, Forbes magazine, Fortune, Time, Asia Golf Daily, Watch Maker monthly, Knitting weekly and every other magazine I could find to get me through a 14 hour flight.
In Qantas' defence the VOD system was back up and running within about half an hour though the guy next to me had to change seats to find one that worked.
thanks to transguyjay from flickr for photo
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"channel was stuck on a Dukes of Hazzard marathon."
in defence of Q i recently flew to USA....still here... and flew United. The reclining seats that do not really work and the video machine was working great but the audio headset jack was broken..... so moved to another seat and foot rest was broken.... then they ran out of apples on the plane......
glad im not paying full price for business
"that the plane turned left when i hit volume and right when i changed channel. i dared not hit off!"
steve - for that answer I will even throw in a copy of the Steven King book I was reading. Brilliant!
"device now requires an additional $2 per hour fuel surcharge, that could be pre-booked at $1 an hour via the qantas.com.au website up to 72hrs before your flight. A $4.50 credit card transaction charge applies with no guarantee that your indivudual choices would be available on your respective flight. Qantas reserves the right to charge additional fuel levies or change you to a Jetstar viewing system at any point during your viewing session with no refund applicable"
I'll do you one better- on a recent BA flight I was introduced to their new "wireless" control system for their inflight system. It was wireless in that when I went to pull it out of the seat arm it literally was ripped away from the wire itself. Let's face it- we all hate that QF's VOD rarely works, but it beats BA's ridiculous cycling movie system! Of course I'd rather lie flat on BA than end up in a heap at my feet on QF...what to do, what to do!
well i returned on United and dare i say the flight turned up on time...tick
The seats went down and the VOD system worked and the audio was as best as can be.....
the customs line was short and i was one happy camper....
and then mt bag was one of the first to come down the belt... minus the handle.
So i went to get the rep and said nicely after a 24 hour flight....
can you give me a form.. to which she replied " is this to claim on your insurance ?"
No its to get repaired by you as you broke it.... 20 minutes of arguing later i got bored and her name and phone number and said i will get back to you and then tell the world how your customer service is the pits here at the airport.
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