Content, content, content. Everywhere we look there is content. Back in August I posted that the next phase of online travel will involve consumers being bombarded with "
too much information". Having mastered the art of booking travel online, consumers now found themselves overwhelmed with choice and information - looking for help. Recently I
co-blog-erated with Alex Bainbridge on
some rules for success for start-up content companies. With this background I was looking through my inbox at all of the different types of content companies that were writing to me. I found a spectrum of approaches to capturing long tail traffic with review and content sites.
Kango is targeting the tail through meta-search for review content. As per
my Interview with founder Yen Lee here Kango have built a review meta-search business. Modifying business models of the meta-search booking sites like the
combined Kayak/Sidestep, Kango has built an aggregation engine for reviews from a multitude of sites. It takes time to put together (hence the beta is only on two destinations - California and Hawaii) but Yen has been able to raise a lot of money and is working on balance between building search architecture and attracting content.
UPDATE - Kango now called UpTake.
While Kango is looking to index content on a grand scale, I am constantly coming across or being approached by deeply targeted local content players.
71 miles covers weekend trips in a small part of Northern California.
Volcanoetna.com covers - as the name implies - tours and travels around Sicily's famous Volcano Etna. While covering completely different parts of the world and travel experiences, Adam Rugel's 71 miles and Enrico Forte's Volcanoetna are at the longest point of the long tail - focused on detailed and informed content in a very specific location. The pluses for them is that the long tail loves targeted and specific. Nothing brings long tail traffic better than detailed, focused and informed content. The problem is scale - a highly targeted site can become the number one place for a specific piece of long tail traffic but you still need a minimum of traffic to generate advertiser interest. Rugel of 71miles admitted to me that traffic was not a problem but monetisation was proving difficult. Local advertisers who should have been interested didn't get it (online that is) and are spending their money in the local newspaper instead (my theory). Better to be part of a network - Rugel said.
So targeted brings the traffic but not the money. Want proof? Four years and GBP7.4 million pounds later and
VisitScotland has shut its doors.
Hotelmarketing.com has the story - but the short version is not enough traffic to justify and not able to monetise.
This is where
Gawker Media's Gridskipper has an advantage of the hyper long tail sites. It has been around long enough and writes on enough material that it generates the long tail traffic. At the same time it has the network effect of the Gawker family (including
Gizmodo,
Lifehacker,
Consumerist and the NSFW Fleshbot).
UPDATE - Gridskipper no longer owned by Gawker.
Video is also playing a role in this race for content.
Geobeats are trying to build a business around user gen travel videos. Players are racing into this space as well - driven by the phenomenon of
youtube. Pixsy is in this space too (
including a relationship with Lastminute). Both are following
Travelistic (
who I first covered here) who (as far as I know, tried to do it first). The advantage of video in this race is that video generates a greater engagement than a text site. They may generate less page views than text but good video sites keep people on the site longer and interested longer - all elements that advertisers love. As GigOM said "
Page Views are dead, Engagement named as Heir".
The final style of player is the now ubiquitous social media, social networking and user generated player. There are a lot to chose from here in this post:
New players are rushing into this space:
- Vailoma - still in beta- trying to build a community around content and guides UPDATE - Vailoma now called TripSay;
- SimpatiGo - leading with the "classic" map mashup around activity. Trying to drive search and "engagement" through map and neighbourhood based information and search.
As I said in one of my early posts - the difference between a online content company vs a retailer is that it is significantly easier to launch a content company (no need to build extensive supplier relationships) but it is harder to achieve and maintain scale. This means that content companies have to innovate sooner, faster and more often to keep the traffic flowing. So after an analysis of a dozen companies I feel even more certain that
my four rules of success apply.
1. Content - lots of it
2. Index - a fantastic Google friendly index and expertise in search optimisation
3. Access methods - varying ways and means for consumers to access the content
4. Patience - time (and money) to wait for the traffic to build.
What do you think? Who have I missed?
