It has been a very strange travel period for your BOOT correspondent. My last long haul flight was August last year. The longest long haul travel gap since 1997. Has been a large number of reasons but I am back in the air saddle with a work trip to the US starting tomorrow. This will see me back on a Qantas flight. Long (and even short) term readers of the blog will know of my love hate relationship with Qantas especially around the failures of the video on demand system and the poor customer service culture (have also offered some words of encouragement and defence as well).
Since my last trip, Qantas has relaunched their business class product and spent a lot of money promoting their service and customer care. So, dear readers and fair Qantas I will report back early next week on whether or not Qantas has surprised me by living up to its new hype.