But yesterday I was brought down to earth again and reminded how there is still so much that needs to be done to make the mobile Internet ubiquitous and universally useful.
I found myself yesterday at the TRAVELtech conference with a problem. The sole of my shoe was beginning to fall off. Rapidly. I was about to go on stage to present but became worried that between the audience and the stage my sole would fall off completely making me look more hobo and hopeless than serious and CEO like. So I did want any normal exec of the second decade of the 21st century would do. I pulled out my iphone and Googled "shoe repairs sussex st" (with sussex st being the major downtown city street behind me). I then followed up by prompting Google to accept and read my location using the GPS and manually accept that I was in "Sydney,NSW". Below is a screenshot of the search results
If you are on a device that cant see the image above, let me type out the text for you. It says
"Did you mean A B & C Shoe Repairs, Croft Rd, Crowborough, Sussex TN6 1DL United Kingdom"
A quick follow up Google search indicates that this particular shoe store is about 17,000km from my current location. Clearly the word Sussex confused the search algorithm. But how? How did the world "sussex" override that Google new exactly where I was via the GPS and new the broad region through by selection of Sydney. Either way, I was forced to put down the phone and try to find some double sided tape to save the day. I am still a mobile fan and believer but am reminded that there is much to doo before the shoe and the BOOT are fully satisfied by the phone.
